Terms and Conditions
We recognise the importance of privacy and security to your Internet shopping
experience.
Security
Security is one of our highest priorities. The Cycletreads on-line store
uses Secure Sockets Layer (SSL) technology for your protection. Important
information that you enter such as such as credit card details are encrypted so
other computers are unable to make sense of it, thus increasing web site
security.
Credit Card Security
When you have entered your purchase requirements, your credit card details are
entered via a 128 bit SSL secured web page. This enables high security and the
minimum delay for your order. For Credit Cards not issued in New Zealand,
additional checking may be required.
What is the Credit Card Identification Code (CIC)?
The CIC code was introduced by various credit card issuing organisations in
order to help protect against credit card fraud in automated transactions like
e-commerce.
Previously a merchant dealing with a customer across the Internet or on the
telephone was unable to verify whether the customer truly had the credit card.
A person placing an order could give stolen or pirated credit card information
that was fraudulently obtained from a receipt, monthly statement or some
similar document. The CIC code is intended to reduce this type of credit card
abuse.
The CIC code is a series of digits (generally a number) generated by the
institution that issues the credit card. The digits do not appear in the card's
magnetic stripe or in the card's embossed (raised) print. Instead, the digits
are printed on the card using standard printing technologies that are intended
to be read by human eyes rather than automatically by machines.
The CIC code is not printed by the merchant, on invoices, receipts or on any
other document that could be misappropriated. Thus, banks will not print the
CIC code on any customer statement, reducing the value to criminals of
statements stolen from the mail.
The goal is to make copying the magnetic stripe or document theft a worthless
activity. At the same time, a merchant accepting payment by credit card can be
better assured that the customer actually has the credit card available (to
provide the CIC code). This does not guarantee, naturally, that the customer is
actually the owner of the card.
The CIC code has been optional since April 2001 and became mandatory for
electronic transactions in some regions starting from October 2001. After the
CIC code is enabled for a merchant, financial institutions expect that the
merchant will always obtain the CIC code.
Locating your Credit Card Identification Code (CIC)
For Visa and Mastercard: The CIC is the 3 digit number at the end of the 16
digit printed card number, located on the back of the card. In some cases you
may see only the last 4 digits of your card number with the additional 3 digit
CIC following. For Amex: The CIC is the 4 digit number printed above the ending
digits of the embossed (raised) card number on the front of the card.
If you have difficulty locating your card identification code, you may wish to
call your credit card company for assistance.
Credit Card via Phone / Fax
If you prefer not to enter your credit card details via our secure page, simply
select the "Credit Card via Phone / Fax" payment method and phone us on
+64 9 486 2472 or fax to +64 9 486 6000 during
business hours with your payment details.
Visual Confirmation
There are visual clues on screen that tell you when you have entered a secure
environment. On your browser window lower status bar, the key or padlock icon,
which is normally open or absent, appears as a solid icon.
Secure Process
As part of the engine used by the online store there are secure processes built
in. Specifically the engine ensures:
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Every purchase has a unique number.
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Every purchase is logged in a robust database.
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No credit card details are included in emailed order details.
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All your payment details are retrieved by us in a 128 bit SSL encrypted
session.
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Confirmation emails are sent to you the customer.
Privacy
Cycletreads is firmly committed to the protection of your privacy. The Cycletreads
web-site may contain links to other sites. Cycletreads is not
responsible for the privacy practices or the content of these web sites. We may
in the future contact you to inform you of new services and products available
from Cycletreads. If you do not wish to receive these offers kindly
email us at sales@cycletreads.co.nz and
advise us that you do not wish to receive this information.
Cycletreads will NOT:
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Sell your name, address or other personal information to others.
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Share, sell or distribute ANY information with other companies, organisations
or individuals, except as outlined above.
If you have any questions about this privacy statement, the practices of this
site, or your dealings with Cycletreads, you can contact us at: sales@cycletreads.co.nz
Participation in the Cycletreads priority programme or completing a
transaction via this web site will indicate acceptance of the terms and
conditions.
All prices indicated are in NZ$ and include GST. Information provided by this
website is subject to change without notice. While we have made every effort to
ensure accuracy, Cycletreads or its agents will not be liable for any
inaccuracies in the information contained herein. Web links are provided for
your convenience only, Cycletreads cannot provide support for
information located via external web links. Product information and pricing
located via external weblinks may not apply to products available for purchase
in New Zealand.
Sales Policy
One day sales - price applies on the day only for transactions processed during the sale period . Sale price applies only for stock on hand. No Rain checks.
Tyres are sold as tyre/ tyres only. Fitting or any other service including freight is not included in the price.
On-line Tyre Purchases - Tyres are sold as tyre/ tyres only. Fitting or any other service including freight is not included in the price.
If customers wish to purchase on line and then have the tyres fitted a labour/service charges will apply.
When a customer purchases goods including tyres at Cycletreads (tyre) fitting is only included if stated.
Fitting to bikes is on a case by case labour charge basis.